Legal · Privacy Policy

Privacy Policy.

Last updated: May 2026

What we collect

Account, telemetry, logs, cookies

Account information you give us (name, email, billing). Session telemetry produced when you press for an engineer (the AI tool, the project metadata your tool exposes, the diff and conversation handed off, the duration and outcome). Operational logs needed to run the service (auth events, billing events, support tickets). Cookies as listed in our Cookie Notice.

What we don’t collect

We do not train models on customer code. We do not sell personal information. We do not track you across the web. We do not retain raw session diffs for longer than 90 days unless you ask us to.

How we use it

To run the service you signed up for; to staff the bench in the regions you build from; to bill you; to investigate abuse and security incidents; to improve our own internal classifiers, in aggregated and anonymized form only.

Who we share it with

The Relay engineer assigned to your session, for the duration of the session and any agreed retainer. Sub-processors listed at /trust/subprocessors (cloud, email, billing, observability). Authorities, when compelled by valid legal process and within the limits of applicable law.

Where we store it

Primary data residency in the region you select at signup (US, EU, UK, IN, AU). Cross-border transfers governed by Standard Contractual Clauses where applicable; UK Addendum for UK customers; India DPDP-aligned handling for India residents. See our Data Processing Addendum for the controller/processor terms.

Your rights

Access, correction, deletion, portability, restriction, objection, withdrawal of consent. Where you live determines exactly how, but every customer has all of these. We respond to a request within 30 days.

Children

The service is not directed to anyone under 16.

Changes

We will email you 30 days before any material change.

Questions? support@relay.green. Related policies: Terms (Commercial), Cookies, DPA.